We accept all major payment methods to provide you with an accessible, smooth, and secure shopping experience, wherever you are in the world. By facilitating your purchases with recognized credit cards such as Visa, MasterCard, and American Express, as well as online solutions like PayPal, we uphold our commitment to a simple and reliable transaction, inspired by our dedication to meeting your needs.
Each transaction is processed through advanced security platforms designed to maintain the integrity of your personal information. Protecting the trust you place in us is a commitment we hold sacred. We implement the most rigorous security protocols, ensuring that your shopping experience is built on a solid and protected foundation.
Once your payment is confirmed, we carefully prepare your order for prompt shipment. We are sincerely and professionally committed to ensuring that every step of your journey with us reflects our respect and dedication to you, our valued customers. May your shopping experience be filled with serenity, simplicity, and trust, from your first visit to the receipt of your order.
The Prophet ﷺ said:
« The honest and trustworthy merchant will be under the shade of the Throne of Allah on the Day of Resurrection. »
(Sunan At-Tirmidhi)
Your satisfaction is at the heart of everything we do, and we are committed to providing you with a seamless and respectful shopping experience. As part of this commitment, we offer free returns within 30 days, giving you the peace of mind to make purchases with complete confidence. Should your item not fully meet your expectations, you have the option to return it for an exchange or a full refund, no questions asked.
We kindly request that any items you wish to return be in their original condition—unworn, unaltered, and with all tags attached, preserving the item’s integrity. To begin the return process, simply reach out to our attentive customer service team. They are here to assist you with professionalism and care, guiding you through every step to ensure a smooth experience.
Once we receive your returned item, our team will conduct a thorough inspection to confirm its condition. Following this careful review, we will promptly proceed with your requested exchange or refund, issuing the funds directly back to your original payment method. Our goal is to make every interaction with us one of trust, satisfaction, and ease, from your initial purchase to the final stages of your return, should you need it.
The Prophet ﷺ said:
« Whoever is kind in their transactions and exercises patience in their business dealings, Allah will grant them an elevated dwelling in Paradise. »
(Sunan At-Tirmidhi)
We are pleased to offer reliable standard shipping, ensuring that your order will arrive within 10 days of confirmation. Once your order is shipped, you’ll receive an email with tracking information, allowing you to follow its journey in real-time, from our hands to yours.
We carefully select trusted delivery partners who share our commitment to quality and timeliness, so your package arrives punctually and in pristine condition. Should there be any delays or unforeseen issues, our dedicated customer service team is here to assist you with professionalism and care, ready to answer any questions you may have.
At every step of the process, our goal is to provide you with a seamless and dependable delivery experience, rooted in our respect and appreciation for you as our valued customer.
The Prophet ﷺ said:
« Whoever takes people’s money with the intention of repaying it, Allah will help him to do so. But whoever takes it with the intention of not repaying it, Allah will destroy his wealth. »
(Sahih Al-Bukhari)
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Your satisfaction and safety are our priority. Each product is carefully crafted from high-quality materials and inspected under strict standards before being shipped. We select our suppliers and materials thoughtfully to ensure every item meets high standards for quality and safety. Whether it’s for material durability or comfort, we strive to ensure every product meets the needs and expectations of our customers. Our team is available to answer any questions regarding our products’ materials and manufacturing practices.
The Prophet ﷺ said:
« Give measures and weights in a fair and just manner. »
(Sunan Ibn Majah)
To maintain the quality and longevity of your products, we recommend following the care instructions provided with each item. Proper care helps preserve color vibrancy, fabric softness, and prevents premature wear. We suggest washing items at low temperatures and air drying when possible, unless otherwise indicated. For specific questions about product care, please reach out to our team, who can provide you with the best practices to keep your items in perfect condition.
The Prophet ﷺ said:
« Speak the truth, for truth leads to virtue, and virtue leads to Paradise. »
(Sahih Al-Bukhari and Muslim)
Shipping typically takes 10 days after your order is confirmed. You will receive a tracking email once your package is dispatched, allowing you to follow its journey to your doorstep.
You have 30 days to return an item from the date of receipt. For an exchange or refund, please ensure the item is in its original condition with all tags attached. Our return process is straightforward and free.
To return an item, please contact us via email or through our online form to initiate the return process. You’ll receive a prepaid return label to attach to your package. Once we receive it, we’ll process your return promptly.
You can check your order status by logging into your account and navigating to the « My Orders » section. If you don’t have an account, you can use the tracking link provided in your shipping confirmation email.